Skip to content

PRIVACY POLICY

Bamboo Zanzibar Hotel

  • We collect only what is necessary to manage bookings, communicate with guests, and improve our services.
  • We never sell personal data.
  • Your data is processed in line with EU GDPR and applicable Tanzanian data regulations.
  • Payment details are handled securely by trusted third-party providers.
  • Cookies are used only to ensure website functionality and understand usage — never for intrusive advertising.
  • You can access, correct, or request deletion of your data at any time.

For full details, please review our Privacy Policy and Cookie Policy.

Below is the refined content, starting from the original Privacy at a Glance section and ending before the Terms of Service section.—–Privacy Policy and Cookie Policy

Last updated: 17 December 2025

 

Privacy Policy

Bamboo Zanzibar Hotel (“Bamboo,” “we,” “our”) is committed to protecting your privacy. This consolidated policy explains how we collect, use, store, and protect personal data and details our use of cookies when you visit our website or engage with our services.

 

1. General Principles and Legal Compliance

1.1 Privacy at a Glance

  • We collect only what is necessary to manage bookings, communicate with guests, and improve our services.
  • We never sell personal data.
  • Your data is processed in line with EU GDPR and applicable Tanzanian data regulations.
  • Payment details are handled securely by trusted third-party providers.
  • Cookies are used only to ensure website functionality and understand usage — never for intrusive advertising.
  • You can access, correct, or request deletion of your data at any time.

 

1.2 Legal Framework

We process personal data in accordance with:

  • EU General Data Protection Regulation (GDPR)
  • Applicable Tanzanian laws and regulatory requirements, including data handling obligations related to hospitality, tourism, and taxation.

 

2. Personal Data We Collect

We collect only what is necessary.

2.1 Information You Provide

  • Name
  • Email address
  • Phone number
  • Nationality
  • Booking details and preferences
  • Payment details (processed securely via third-party providers)

 

2.2 Information Collected Automatically

  • IP address
  • Browser and device information
  • Pages viewed and interaction data

 

3. Purpose and Legal Basis for Processing

3.1 Purpose of Processing

Your data is used to:

  • Manage reservations and guest services
  • Communicate before, during, and after your stay
  • Respond to inquiries
  • Improve website performance and user experience
  • Meet legal, tax, and regulatory obligations

We do not sell personal data.

 

3.2 Legal Basis for Processing (GDPR)

We process data based on one or more of the following:

  • Your consent
  • Performance of a contract (reservation or service delivery)
  • Legal obligation
  • Legitimate business interests, balanced against your rights

 

4. Data Sharing and International Transfers

4.1 Data Sharing

Personal data may be shared only when required, with:

  • Secure payment processors
  • Reservation and channel management systems
  • Website and IT service providers
  • Tanzanian authorities where legally required

All third parties are required to apply appropriate data protection safeguards.

 

4.2 International Data Transfers

Where personal data is transferred outside Tanzania or the EU, we ensure appropriate safeguards are in place in line with GDPR standards.

 

5. Data Management and Security

5.1 Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil contractual and service obligations
  • Meet legal and accounting requirements

Data is then securely deleted or anonymised.

 

5.2 Your Rights

Under GDPR and applicable laws, you may:

  • Request access to your data
  • Request correction or deletion
  • Restrict or object to processing
  • Withdraw consent
  • Request data portability

Requests can be made using the contact details in Section 7.2.

 

5.3 Security

We apply technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. While no system is absolute, data protection is treated as a core operational responsibility.

 

6. Cookie Policy

This section explains how cookies are used on our website.

 

6.1 What Are Cookies?

Cookies are small text files placed on your device to ensure proper website functionality and to improve your browsing experience.

 

6.2 Types of Cookies We Use

  • Essential cookies: Required for the website to function correctly.
  • Performance and analytics cookies: Used to understand how visitors interact with the website, helping us improve content and usability.

We do not use cookies for aggressive tracking or intrusive advertising.

 

6.3 Legal Basis (GDPR)

Cookies that are not strictly necessary are used only with your consent, in line with GDPR requirements.

 

6.4 Managing Cookies

You may control or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

 

6.5 Updates to This Policy

This Cookie Policy may be updated periodically. Changes will be reflected on this page.

 

7. General Provisions

7.1 Third-Party Websites

Our website may contain links to external websites. Bamboo Zanzibar Hotel is not responsible for their privacy practices.

 

7.2 Contact Information

If you have any questions about this Privacy Policy or Cookie Policy, please contact us:

 

Bamboo Zanzibar Hotel

Jambiani, Zanzibar, Tanzania

Email: reservations@bamboozanzibar.com

Phone +255 777 805 340